Freshinbox need's certain permission to work properly inside Gmail. We use View and modify but not delete your email to:
- To list and open emails inside Freshinbox
- Create a shared copy of an email inside your teammates inbox
Related: You also wish to go through our https://www.freshworks.com/shared-inbox/pricing/ page > Frequently Asked Questions section for some more data privacy related questions viz. Who owns my data?, Is my data safe?, & more...